USHA Mercantile Privacy Policy & Website Terms and Conditions
Please click on this link to Download a PDF Copy of the Terms and Conditions
OVERVIEW (For General Users & Customers)
PLEASE READ THESE TERMS OF SERVICE (“Terms of Service” or “Agreement”)
BEFORE USING THIS SITE AS THEY AFFECT YOUR LEGAL RIGHTS AND
OBLIGATIONS, INCLUDING BUT NOT LIMITED TO WAIVERS OF RIGHTS,
LIMITATIONS OF LIABILITY, CONDITIONS RELATING TO JURISDICTION AND
DISPUTES.
This website (“site”) is operated by United Supplier Hub and Application, Inc.
(Usha, Inc). Throughout the site, the terms “we”, “us”, “our”, or “Company”, refer
to United Supplier Hub and Application, Inc., and our affiliates, subsidiaries,
agents, assigns, and successors. United Supplier Hub and Application, Inc.
offers this site, including all information, products, software, tools and services
available from this site to you, the user (“Services”).
By visiting our site and/ or purchasing something from us, and/or using the
site, you engage in our “Services” and agree to be bound by the following Terms
of Service including those additional terms and conditions and policies
referenced herein and/or available by hyperlink. These Terms and Conditions
apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our site.
By accessing or using any part of the site, you agree to be bound by these Terms
of Service. If you do not agree to all the terms and conditions of this Agreement,
then you may not access the site or use any services. You agree you will not
challenge the validity, enforceability, or admissibility of the Terms of Service on
the grounds that it was electronically transmitted or authorized.
BY ACCESSING, BROWSING, OR USING THE SERVICES (INCLUDING YOUR
SUBMISSION OF INFORMATION TO THE SITE), YOU ACKNOWLEDGE THAT
YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE
TERMS OF USE, AND THE PRIVACY POLICY, WHICH IS INCORPORATED
HEREIN BY REFERENCE), AND TO COMPLY WITH ALL APPLICABLE LAWS AND
REGULATIONS. YOU AGREE THAT BY USING THE SITE YOU REPRESENT
THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE
TO ENTER INTO THIS AGREEMENT.
Any new features or tools which are added to the site shall also be subject to
the Terms of Service. You can review the most current version of the Terms of
Service at any time on this page. We reserve the right to update, change or
replace any part of these Terms of Service by posting updates and/or changes to
our website. It is your responsibility to check this page periodically for changes.
Your continued use of or access to the site following the posting of any changes
constitutes acceptance of those changes.
SECTION 1 – TERMS OF SERVICE
By agreeing to these Terms of Service, you represent that you are at least the age
of majority in your state or province of residence, or that you are the age of
majority in your state or province of residence and you have given us your
consent to allow any of your minor dependents to use this site. You may not use
our products or Services for any illegal or unauthorized purpose nor may you, in
the use of the Services, violate any laws in your jurisdiction (including but not
limited to copyright laws). You must not transmit any worms or viruses or any
code of a destructive nature. A breach or violation of any of the Terms will result
in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your information (not including credit card information),
may be transferred unencrypted and involve (a) transmissions over various
networks; and (b) changes to conform and adapt to technical requirements of
connecting networks or devices. Credit card information is always encrypted
during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of
the Service, use of the Service, or access to the Service or any contact on the
website through which the service is provided, without express written
permission by us.
The headings used in this agreement are included for convenience only and will
not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate,
complete or current. The material on this site is provided for general information
only and should not be relied upon or used as the sole basis for making decisions
without consulting primary, more accurate, more complete or more timely
sources of information. Any reliance on the material or information on this site
is at your own risk.
This site may contain certain historical information. Historical information,
necessarily, is not current and is provided for your reference only. We reserve
the right to modify the contents of this site at any time, but we have no obligation
to update any information on our site. You agree that it is your responsibility to
monitor changes to our site.
Product Specifications and Customization Requirements
We will provide you with specific details on the make, content, and customization
options for each product. This includes precise guidelines on dimensions, design
areas, image quality (such as DPI requirements), and any other necessary
customization standards.
For each order, you are responsible for following our detailed instructions to
prepare and submit template files for customization. For example, if you are
ordering an 18x18 double-sided printed pillow, we will supply a specific print
template that clearly indicates image placement, DPI requirements, and image
size. You must adhere to these specifications to maintain image integrity and
meet our quality standards.
The accuracy of submitted template files is essential. Any failure to comply with
our specifications may result in production delays or compromised product
quality. We reserve the right to reject any files that do not meet the specified
requirements.
Compliance with our template preparation, shipping, and billing requirements
is essential to maintain timely production and shipping schedules. Failure to
provide correct and complete information may result in delays, for which we will
not be held accountable.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Our product and service prices are subject to change as deemed necessary by
us, with a 30-day advance notice.
We reserve the right at any time to modify or discontinue the Service (or any part
or content thereof) with a 30-day advance notice.
We shall not be liable to you or to any third-party for any modification, price
change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the site.
These products or Services may have limited quantities and are subject to return
or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and
images of our products that appear at the store. We cannot guarantee that your
computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or
Services to any person, geographic region or jurisdiction. We may exercise this
right on a case-by-case basis. We reserve the right to limit the quantities of any
products or services that we offer. All descriptions of products or product pricing
are subject to change at any time without notice, at the sole discretion of us. We
reserve the right to discontinue any product at any time. Any offer for any
product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or
other material purchased or obtained by you will meet your expectations, or that
any errors in the Service will be corrected.
We commit to a production timeline of up to five (5) business days for all
customized products you order through our site. The production timeline begins
once we confirm your order and receive all necessary details and specifications.
We offer a variety of customizable products, including but not limited to bedding,
rugs, pillows, and table linens, with potential future additions. You are responsible for
providing accurate specifications for each product, such as size, color, and design, at
the time of order.
Every product undergoes quality checks prior to shipment. If you encounter any
issues related to manufacturing defects, you must notify us within ten (10) days
of delivery so we can address the concern.
Once production is complete, we will ship products directly to the end-consumer
using our drop-shipping method. Shipping timelines may vary depending on the
destination and selected shipping method.
We will provide tracking information via our API or your customer dashboard on
our site once the product has shipped. This enables you to monitor the status of
each shipment in real-time.We are not liable for any delays, damages, or issues that may occur
during transit once the products leave our production facility. If you have any shipping-
related disputes, please file them within thirty (30) days of the order date, as we
cannot assume responsibility beyond this timeframe.
You are responsible for ensuring that all order data, including the shipping
addresses for your orders, that are submitted via the company API, company
Website, submitted to the company via email or over the phone, are 100%
Accurate. We will not be liable for delays, lost shipments, or additional fees
resulting from inaccurate or incomplete shipping information. Any reshipments
or additional costs due to incorrect information will be your responsibility.
Billing
Invoices for products ordered through our API and/or other means will be
generated upon order shipments. You are solely responsible for maintaining
accurate and up-to-date payment information with us to prevent any processing
delays. For all shipped orders, payments will be processed once per day to
consolidate charges and avoid multiple transactions within a same day.
If you encounter any billing discrepancies or have a dispute, please submit it to
us in writing within thirty (30) days from the order date. After this period, we will
not be responsible for addressing any disputes.You shall be solely responsible for all applicable
taxes, fees, or charges related to your business, your e-commerce platform and your customers.
If applicable, you must ensure that payment is made in full or that your payment
terms are current and in good standing for your order to ship on time. Orders
with outstanding payment issues or invalid billing information may be delayed
until payment issues are resolved.
Customer Service
We provide customer service support to assist you with order inquiries, billing
questions, and technical assistance related to the API. Support is available
during our standard business hours, which are listed on our site.
For any issues related to product quality, shipping, or technical difficulties,
please contact our support team using the designated channels on our site. We
strive to respond to all inquiries within 24 business hours.
Our customer service team is available to help you navigate and utilize both the
API and customer dashboard, ensuring that you can effectively manage your
orders, track shipments, and access your account information.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or per
order. These restrictions may include orders placed by or under the same customer account, the
same credit card, and/or orders that use the same billing and/or shipping address. In the event
that we make a change to or cancel an order, we may attempt to notify you by contacting the e-
mail and/or billing address/phone number provided at the time the order was made. We reserve
the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers,
resellers or distributors.
All billing, pricing, shipping, or order disputes must be reported to us within
thirty (30) days of the order date. Any disputes filed after this 30-day period are
deemed waived, and we shall not be held responsible for resolving or addressing
them.
You agree to provide current, complete and accurate purchase and account
information for all purchases made at our site. You agree to promptly update
your account and other information, including your email address and credit
card numbers and expiration dates, so that we can complete your transactions
and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither
monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as
available” without any warranties, representations or conditions of any kind andwithout any
endorsement. We shall have no liability whatsoever arising from or
relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own
risk and discretion and you should ensure that you are familiar with and approve
of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the
website (including, the release of new tools and resources). Such new features
and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS AND AFFILIATED SITES
Certain content, products and services available via our Service may include
materials from third-parties. Third-party links on this site may direct you to
third-party websites that are not affiliated with us. We may allow you to access
content, products or services offered by third parties through hyperlinks (in the
form of word link, banners, channels or otherwise), API or otherwise to such
third parties' web sites. Any links provided on the Site are provided for
convenience or reference only and are not intended as an endorsement by us or
any individual operating this Site. We are not responsible for examining or
evaluating the content, performance or accuracy. We do not warrant and will not
have any liability or responsibility for any third-party materials or websites, or
for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of
goods, services, resources, content, or any other transactions made in
connection with any third-party websites. Please review carefully the third-
party's policies and practices and make sure you understand them before you
engage in any transaction. Complaints, claims, concerns, or questions regarding
third-party products should be directed to the third-party.
SECTION 9. USE OF SOFTWARE.
We may make certain software available to you from the Site.
If you download software from the site, the software, including
all files and images contained in or generated by the software, and accompanying
data (collectively “Software”) are deemed to be licensed to you by us, for your
personal noncommercial home use only. We do not transfer either the title or the
intellectual property rights to the Software. You may not sell, redistribute, or
reproduce the Software, nor may you decompile, reverse-engineer, disassemble,
or otherwise convert the Software.
SECTION 10. INTELLECTUAL PROPERTY.
When accessing the site, you agree to obey the law and to respect the intellectual property rights
of others and Company. Your use of the Site is at all times governed by and subject to laws
regarding copyright ownership and use of intellectual property. You agree not to
upload, download, display, perform, transmit, or otherwise distribute any
information or content in violation of our or any third party’s copyrights, trademarks, or other
intellectual property or proprietary rights. You agree to abide by laws regarding copyright
ownership and use of intellectual property, and you shall be solely responsible for any violations
of any relevant laws and for any infringements of third party rights caused by any content you
provide or transmit, or that you provide or transmit. You have the burden of proving that
any information and content does not violate any laws or third-party rights.
All content on this Site, including but not limited to all design, text, images are
owned or licensed by us. Such content may not be copied, reproduced,
transmitted, displayed, performed, distributed, altered, sublicensed or used in
whole or in part in any manner without our prior written consent. The site, the
site’s logos, and all other intellectual property appearing on the site are
Company’s intellectual property or are licensed or used with permission of the
owner. You agree not to display or use such trademarks without our prior written
permission. We disclaim any proprietary interest in trademarks, service marks,
logos, slogans, domain names, and trade names other than our own.
If you have evidence, know, or have a good faith belief that your rights or the
rights of a third party have been violated and you want us to delete, edit, or
disable the material in question, you must provide us with all of the following
information: (a) a physical or electronic signature of a person authorized to act
on behalf of the owner of the exclusive right that is allegedly infringed; (b)
identification of the copyrighted work claimed to have been infringed, or, ifmultiple copyrighted
works are covered by a single notification, a representative
list of such works; (c) identification of the material that is claimed to be infringed
or to be the subject of infringing activity and that is to be removed or access to
which is to be disabled, and information reasonably sufficient to permit us to
locate the material; (d) information reasonably sufficient to permit us to contact
you, such as an address, telephone number, and if available, an electronic mail
address at which you may be contacted; (e) a statement that you have a good
faith belief that use of the material is not authorized by the owner, its agent, or
the law; and (f) a statement that the information in the notification is accurate,
and under penalty of perjury, that you are authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed. For this notification to be
effective, you must provide it to our office at:
United Supplier Hub and Application, Inc.
605 W 42nd St.,
New York NY 10036
NO LICENSE.
Nothing contained on the Site should be understood as granting
you a license to use any of the trademarks, service marks, or logos owned by us
or by any third party.
SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest
entries) or without a request from us you send creative ideas, suggestions,
proposals, plans, or other materials, whether online, by email, by postal mail, or
otherwise (collectively, 'comments'), you agree that we may, at any time, without
restriction, edit, copy, publish, distribute, translate and otherwise use in any
medium any comments that you forward to us. We are and shall be under no
obligation (1) to maintain any comments in confidence; (2) to pay compensation
for any comments; or (3) to respond to any comments.
You may submit reviews of products on the Site. Such reviews are not
guaranteed to be posted upon submission. We have the sole discretion to post
your review on its Site and all reviews become our property.
We may, but have no obligation to, monitor, edit or remove content that we
determine in our sole discretion are unlawful, offensive, threatening, libelous,
defamatory, pornographic, obscene or otherwise objectionable or violates any
party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party,
including copyright, trademark, privacy, personality or other personal or
proprietary right. You further agree that your comments will not contain libelous
or otherwise unlawful, abusive or obscene material, or contain any computer
virus or other malware that could in any way affect the operation of the Service
or any related website. You may not use a false e-mail address, pretend to be someone other
than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You
are solely responsible for any comments you make and their accuracy. We take no responsibility
and assume no liability for any comments posted by you or any third-party.
SECTION 12 - PERSONAL INFORMATION
If you are a New York resident, you are entitled to certain rights under New York
privacy law. These rights include the ability to:
• You may request details about the personal information we collect, use,
and share, including the categories and specific pieces of personal
information.
• You have the right to request that we delete any personal information we
have collected about you, subject to certain exceptions.
• We do not sell your personal information. However, if we change our
practices in the future, you will have the right to opt-out of the sale of your
personal information.
• We will not discriminate against you for exercising any of your rights under
New York privacy law.
If you are located in the European Economic Area (EEA), you are entitled to the
following rights under the General Data Protection Regulation (GDPR):• You have the right to
request access to your personal data and obtain information about how we process it.
• You have the right to request correction of inaccurate personal data
concerning you.
• You can request the deletion of your personal data when it is no longer
necessary for the purposes for which it was collected, or if you withdraw
your consent or object to the processing of your data.
• You can request that we provide your personal data to you or another data
controller in a structured, commonly used, and machine-readable format.
• You can request that we limit the processing of your personal data under
certain circumstances.
• You may object to the processing of your personal data at any time,
particularly for direct marketing purposes.
We comply with the Payment Card Industry Data Security Standard (PCI DSS)
when handling credit card transactions. PCI DSS is a security standard designed
to protect credit card information during and after financial transactions. Your
credit card information is encrypted and securely transmitted using SSL
technology during transactions. We do not store or retain full credit card
numbers after processing your payment.
Your submission of personal information through the store is governed by our
Privacy Policy.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate to product
descriptions, pricing, promotions, offers, product shipping charges, transit times
and availability. We reserve the right to correct any errors, inaccuracies or
omissions, and to change or update information or cancel orders if any
information in the Service or on any related website is inaccurate at any time
without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the
Service or on any related website, including without limitation, pricing
information, except as required by law. No specified update or refresh date
applied in the Service or on any related website, should be taken to indicate that
all information in the Service or on any related website has been modified or
updated.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are
prohibited from using the site or its content: (a) for any unlawful purpose; (b) to
solicit others to perform or participate in any unlawful acts; (c) to violate any
international, federal, provincial or state regulations, rules, laws, or localordinances;
(d) to infringe upon or violate our intellectual property rights or the
intellectual property rights of others; (e) to harass, abuse, insult, harm, defame,
slander, disparage, intimidate, or discriminate based on gender, sexual
orientation, religion, ethnicity, race, age, national origin, or disability; (f) to
submit false or misleading information; (g) to upload or transmit viruses or any
other type of malicious code that will or may be used in any way that will affect
the functionality or operation of the Service or of any related website, other
websites, or the Internet; (h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or
immoral purpose; or (k) to interfere with or circumvent the security features of
the Service or any related website, other websites, or the Internet. We reserve the
right to terminate your use of the site. You agree that we, or our representatives,
may access your account and records on a case-by-case basis to investigate
complaints or allegations of abuse, infringement of third-party rights, or other
unauthorized uses of the site. We reserve the right to terminate your account or
your access to the site immediately, with or without notice to you, and without
liability to you, if we believe that you have violated any of the Terms of Service,
furnished us with false or misleading information, or interfered with use of the
site or the Services.
SECTION 15 - DISCLAIMER OF WARRANTIES
You agree that from time to time we may remove the Services or products for
indefinite periods of time or cancel the service at any time, without notice to you.
YOU ASSUME ALL RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF,
OR INABILITY TO USE, THE SITE OR THE SERVICE. OUR SITE, PRODUCTS OR
SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
WE HEREBY DISCLAIM ALL WARRANTIES AND EXPRESSLY DISCLAIM ANY
AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NONINFRINGEMENT. WE DO NOT WARRANT
THAT THAT THE SITE, PRODUCTS OR SERVICES WILL BE UNINTERRUPTED
OR ERROR FREE. WE DO NOT WARRANT THE SERVER IS FREE OF VIRUSES
OR OTHER HARMFUL ELEMENTS.
SECTION 16 – LIMITATION OF LIABILITY.
OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW,
IN NO EVENT SHALL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES,
AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS,
LICENSORS, INTERNS, OR CONTRIBUTORS TO THE SITE BE LIABLE FOR
DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, SPECIAL,
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR
LOST DATA, OR REPLACEMENT COSTS REGARDLESS OF THE
FORESEEABILITY OF THOSE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH YOUR USE
OF THE SITE OR ANY OTHER MATERIALS, PRODUCTS, INFORMATION OR SERVICES PROVIDED TO YOU BY COMPANY.
This limitation will apply regardless of whether based in contract, tort (including
negligence), strict liability or otherwise, arising from your use of any of the service
or any products procured using the service, or for any other claim related in any
way to your use of the service or any product, including, but not limited to, any
errors or omissions in any content, or any loss or damage of any kind incurred
as a result of the use of the service or any content (or product) posted,
transmitted, or otherwise made available via the service, even if advised of their
possibility. Because some states or jurisdictions do not allow the exclusion or
the limitation of liability for consequential or incidental damages, in such states
or jurisdictions, our liability shall be limited to the maximum extent permitted
by law. Any claims arising in connection with your use of the site or Services
shall be brought within one (1) year of the date of the event giving rise to such
action. Remedies under this Terms of Service are exclusive and are limited to
those expressly provided herein.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Company and our
subsidiaries, affiliates, partners, officers, directors, agents, contractors,
licensors, service providers, subcontractors, suppliers, interns and employees, harmless from
any claim or demand, including reasonable attorneys’ fees, made
by any third-party due to or arising out of your breach of these Terms of Service
or the documents they incorporate by reference, or your violation of any law or
the rights of a third-party. We will provide you with reasonable assistance, at
your expense, in defending any such claim, loss, liability, damage or cost.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be
unlawful, void or unenforceable, such provision shall nonetheless be enforceable
to the fullest extent permitted by applicable law, and the unenforceable portion
shall be deemed to be severed from these Terms of Service, such determination
shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination
date shall survive the termination of this agreement for all purposes. These
Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you
no longer wish to use our Services, or when you cease using our site. If in our
sole judgment you fail, or we suspect that you have failed, to comply with any
term or provision of these Terms of Service, we also may immediately terminate this
agreement at any time without notice and you will remain liable for all
amounts due up to and including the date of termination; and/or accordingly
may deny you access to our Services (or any part thereof). We reserve the right
to change, suspend, or discontinue any of the Services at any time for any
reason.
SECTION 20 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of
Service shall not constitute a waiver of such right or provision. These Terms of
Service and any policies or operating rules posted by us on this site or in respect
to The Service constitutes the entire agreement and understanding between you
and us and govern your use of the Service, superseding any prior or
contemporaneous agreements, communications and proposals, whether oral or
written, between you and us (including, but not limited to, any prior versions of
the Terms of Service). Any ambiguities in the interpretation of these Terms of
Service shall not be construed against the drafting party.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you
Services shall be governed by and construed in accordance with the laws of
United States and the state of New York. You hereby irrevocably consent to the exclusive
jurisdiction in New York County, New York, in all disputes arising out
of or related to the use of the site, products, or Services.
SECTION 22 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at
this page. We reserve the right, at our sole discretion, to update, change or
replace any part of these Terms of Service by posting updates and changes to
our website. It is your responsibility to check our website periodically for
changes. Your continued use of or access to our website or the Service following
the posting of any changes to these Terms of Service constitutes acceptance of
those changes.
SECTION 23. ACCESSIBILITY.
We strive to make Content on the Site usable by all visitors, including those with
disabilities and to make an excellent online experience for you. If you are having difficulty using
this Site, with or without assistive technology, please contact us at support@ushainc.com
and include specifics and any page where an issue has occurred. We will make every
reasonable effort to make the page accessible to you.
Accessibility Features:
We are committed to ensuring that our website is
accessible to individuals with disabilities and complies with the Americans with
Disabilities Act (ADA), as well as the Web Content Accessibility Guidelines(WCAG) 2.1.
Our goal is to provide a seamless and inclusive online experience
for all users, regardless of any physical or cognitive limitations.:
Web Content Accessibility Guidelines (WCAG) 2.1
• The site contains a reading line and tooltips to text making fonts more
readable and links more noticeable
• You may enlarge the cursor, adjust colors, change the brightness, change
the contrast and grayscale of site
• You may text to voice
• We have a fast install feature to make installation quicker
• Some of the features contribute to WCAG/ADA compliance.
• Choose from fourteen (14) different languages in which you wish to display
the widget on the site
ADA Compliance
In accordance with the Americans with Disabilities Act (ADA), we strive to ensure
that our site meets accessibility standards for users with disabilities. We
continuously work to improve the accessibility of our website to ensure it aligns
with the ADA’s requirements for public accommodations in digital spaces.
• We regularly audit our website to identify and address any accessibility
barriers.• We implement appropriate technical and design measures to make our
content and services accessible to users with varying disabilities.
• We provide tools and features that support a range of assistive
technologies, such as screen readers, text magnifiers, keyboard
navigation, and voice recognition software.
SECTION 23 - NOTICE AND CONTACT INFORMATION
All legal notice, claims or demands on us shall be made in writing and sent to
Company personally by courier or certified mail to the following entity and
address:
United Supplier Hub and Application, Inc.
605 W 42nd St.,
New York NY 10036
and by email at support@ushainc.com.
All legal notices to you shall be effective if either delivered by email to the last
known correspondence or email address provided by you to us or the address
provided by you to us.Questions about the Terms of Service should be sent to us at
support@ushainc.com
ACKNOWLEDGEMENT. BY USING THE SERVICE OR ACCESSING THE SITE,
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND
PRIVACY POLICY AGREE TO BE BOUND BY THEM.
Appendix (For Customers Only)
Customer Service
A. United Supplier Hub and Application Inc. will reprint or replace orders found
to be damaged or defective, provided that the customer follows the procedures
outlined below, and the issue is reported within 30 days from the date of the
original order.
B. For all customer service inquiries unrelated to reprints or replacements,
please follow these steps:
1. Contact our customer service by submitting a support ticket via email at
support@ushainc.com
2. The support request should include the applicable Order ID number(s),
photos of the defective item(s), and any additional relevant order
information.
3. We will review and resolve the ticket, coordinating directly with the
Partner’s customer service team.
4. Support tickets are typically addressed within 12 business hours of
submission.
C. Reprint and Replacement Procedures:
1. You as a customer may initiate a reprint at your discretion.
2. You should report the issue by emailing us at
info@unitedsupplierhubandapplication.com, referencing both the original
Order ID and the Replacement Order ID, along with a photograph of the
defective item, if applicable.
3. If we determine a manufacturing defect, we will provide a credit toward the
original, defective order and will flag the replacement order for a quality
inspection prior to shipment.
D. If we decide to discontinue a product, we will notify you at least 30 days in
advance.
E. Please refer to the attached chart for detailed reason codes related to refunds
and cancellations, including information on which party holds responsibility in
each case.
F. Both parties agree that any disputes or product-related issues must be
communicated within 30 days of the transaction date. Any issues reported after
this 30-day period will not be subject to liability.
CHART OF CUSTOMER SERVICE REASON CODES AND RESPONSIBILITY
